Refund & Cancellation Policy

You may cancel an order before we begin work on it for a full refund of the professional fee. Once work has started, cancellation is handled on the basis described below, depending on how much of the engagement has been completed.

If we have not yet started your engagement, you are entitled to a full refund of the professional fee. If work is partly complete, we refund the portion of the fee corresponding to work not yet performed. Where a service has been fully delivered, the fee is non-refundable.

Statutory and government fees, stamp duty, and third-party charges paid to authorities on your behalf are non-refundable once submitted, as these are collected by the relevant authority and not retained by TAXTAXGo.

To request a cancellation or refund, email hello@taxtaxgo.com with your order details. Approved refunds are processed to the original payment method, typically within 7–10 working days.

Need help with an order? Reach us through our contact page and our team will assist you.